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Exchange database backup failing with Arcserve v15

Exchange database backup failing with Arcserve v15

Postby mlongfield » Tue Aug 31, 2010 8:07 am

I recently deployed a single server Exchange 2010 environment in our organization running on Windows Server 2008 R2. Got the latest version of ArcServe (v15) and deployed the agents on the exchange server. All the normal files back up just fine, but the database backups always fail. When I go to look at the log for the Exchange backup agent, I see the following:
"Failed to execute Powershell script, please refer agent log for more information"

The account had to be a member fo the groups Domain Admins,Administrators, Backup Operators,Enterprise Admins,Organization Management. Once I added it to the missing groups from that list, all worked fine.

Note that there is a bug that can lead to a very similar problem if you are using special characters in your account password., You have to reachout to CA support to get the hotfix.
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