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SAFeService.exe used by GroupShield is blocked by VirusScan Access Protection Rule

Corporate KnowledgeBase
SAFeService.exe used by GroupShield is blocked by VirusScan Access Protection Rule
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Corporate KnowledgeBase ID: KB53652
Published: August 13, 2008

Environment
McAfee GroupShield 6.x for Microsoft Exchange
McAfee VirusScan Enterprise 8.5i
Microsoft Exchange 2000
Microsoft Exchange 2003
Microsoft Windows
Problem
The following error is written to the VirusScan 8.5i AccessProtectionLog.txt file:

Blocked by Access ...


McAfee Groupshield for Exchange is not currently available

McAfee Groupshield for Exchange is not currently available

Problem
The Groupsheild config file has corrupted replace it with the default one (note this means you eill loose any custom configured settings - you might want to restor one from backup)



Solution
1. Start > Run > services.msc {enter}
2. Locate the "McAfee Groupshield for Exchange Service" and stop it.
3. Right click the taskbar > Task Manager > Processes

If any of the following are ...
Read more : McAfee Groupshield for Exchange is not currently available | Views : 1333 | Replies : 0 | Forum : GroupShield


The Add-in "Outlook Scan" (...\Scanotlk.dll) cannot be loaded and has been disabled by Outlook

The Problem
Yesterday I uninstalled McAfee VirusScan Enterprise v8.5.1 from my development sandbox and each time I open Microsoft Outlook 2007 I receive the following dialog:

---------------------------
Microsoft Office Outlook
---------------------------
The Add-in "Outlook Scan" (C:\Program Files\McAfee\VirusScan Enterprise\Scanotlk.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.
---------------------------
OK
---------------------------



How to solve this?
Delete the file EXTEND.DAT ...


 

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